Monday, November 19, 2018

Questions To Ask A Homecare Agency To Determine The Right Fit

What questions do I need to ask to find the perfect homecare agency?

We have teken time to list a series of questions to help you decide to find the best homecare agency no matter where your are located. As a helpful guide we have answered these questions for you below:

How long have you been established?

Holistic Community Care was founded by Daniel Afeeva in 1995. In 2018 we are celebrating our 23rd anniversary. Daniel previously worked for the NHS in the UK for 20 years prior to this, demonstrating 43 years of experience to date (not including the experience of our staff and managers).

How many geographical locations does your agency have?

Currently our care agency has two offices, one in Clapham and the second in Crayford, Kent. The geographical areas we cover could be generally referred to as South London areas.

What different care services do you offer?

Our bank of staff are highly experienced in Live In Care, Domestic Support Services, Personal Care, Grooming and Bathing, Social Care and Respite Care Services, We maintain a high standard of interview calibre, ensuring our jobs are offered to kind hearted people with a strong emphasis on our company ethos:
  • Continuing to develop our holistic approach to care regardless of the specialist sector (see above)
  • Demonstrating the improvement of the quality of life of our clients under our care
  • Ensuring a kindheartedness approach in everything that we do
  • Continually being sensitive at all times to every need of our care clients
  • Striving to maintain the highest quality of holistic care services at all times

How do you maintain a continual positive experience?

When people find themselves potentially housebound. we understand exactly what it's like to have the 4 Wall Syndrome and we coach our staff in the finer points of conversation, cameraderie and overall friendliness and dedication. We are proud of our care workers as they all naturally display personality traits of compassion, sensitive humour and professionalism at all times.

How does in-house care differ from nursing homes?

In-house care is often a preferable alternative to nursing homes, allowing our clients to remain in the comfort and familiarity of their own homes. This helps to maintain a genuine peace of mind whilst having the security of knowing exactly the time of day that our care nurses will be arriving, enhancing the timely expectations of welcoming company that's expected on time.

What if I'm hesitant about booking staff I've never met?

The first point of call is to give our friendly and trained team on 0208 099 8910 to enquire about the private support services what's best for you. Our team members will ask leading questions to verify exactly what schedule, times and days you need to schedule and take in to account the range of services you need. Alternatively, you can message via our Contact Form. 

Once we have spoken to you over the phone, the next step would be to take advantage of our no-obligation free tirial offer for the care you are looking to book. If you want to try out our services at a discounted rate you can take advantage of our offer of a trial period of two hours’ in house care for the price of one hour. This allows you to see for yourself the dedication and skills our staff nurses put into practice every single day.

Care agency clapham south london live in care support at home